We’ve all had those customer service moments that make us question our life choices. The kind where you start out needing a simple document and
Category: customer service
The Fake Profile Economy
I pulled back from Instagram back in September 2025. Not dramatically, not with a declaration, just a quiet step away. As someone who has spent
Advent 7: Seasonal Cross-Over Diplomacy
At the University of Advent — or, more accurately, Santa’s HR-managed workshop — December is always high-stakes. Between performance reviews, team-building exercises, and a Grinch-like
Advent 3: The Great Sleigh Strike
It’s the busiest season of the year at the North Pole, and this December, Santa’s sleigh is grounded. Not because of weather, but because the
“Hey… ” – The Demise of Decorum II
Some of you might remember that back in November 2021 I ranted about this exact same topic, with similar ideas, but things seem to have
When The Strike Hits The Fan
The title will make more sense once you read my story… Where do I even begin with this convoluted Portuguese – German – Filipino tale?
FrogDiva Thoughts 