20 July 2026Lisbon → London → Bristol → Cornwall Budget airline travel is many things, but predictable has never been one of them. The adventure
Category: customer service
When Online Customer Service Actually Works
We’ve all had those customer service moments that make us question our life choices. The kind where you start out needing a simple document and
The Fake Profile Economy
I pulled back from Instagram back in September 2025. Not dramatically, not with a declaration, just a quiet step away. As someone who has spent
Advent 7: Seasonal Cross-Over Diplomacy
At the University of Advent — or, more accurately, Santa’s HR-managed workshop — December is always high-stakes. Between performance reviews, team-building exercises, and a Grinch-like
Advent 3: The Great Sleigh Strike
It’s the busiest season of the year at the North Pole, and this December, Santa’s sleigh is grounded. Not because of weather, but because the
“Hey… ” – The Demise of Decorum II
Some of you might remember that back in November 2021 I ranted about this exact same topic, with similar ideas, but things seem to have
