“An interesting question to ask yourself at night is, What did I really see this day?” — John O’Donohue. That is precisely the question I
Category: customer service
Rain and Fish in Lisbon
Some years ago, a dear friend in Berlin once said that even if I didn’t call to announce my arrival in the city, she always
Lightbulb Moments: detoxing from Amazon
I just know it in my bones that some of you are going to grin at the title, so here goes. Amazon blocked my account
The Sting of Rejection (Part II)
It shouldn’t be too difficult to write rejection letters, especially in this day and age when there are templates available online and ample time to
First Sunday of Advent: The Gift of Creativity
For this entry, I took the liberty of putting together a small sample of my favourite Christmas advertisements for 2021. My intention is to pay
Frequent Flyer Cards and Miles
There are several things around my apartment that have not moved since Autumn of 2019 thanks to the pandemic. I shall not bore you with
