It’s the busiest season of the year at the North Pole, and this December, Santa’s sleigh is grounded. Not because of weather, but because the
Category: customer service
“Hey… ” – The Demise of Decorum II
Some of you might remember that back in November 2021 I ranted about this exact same topic, with similar ideas, but things seem to have
When The Strike Hits The Fan
The title will make more sense once you read my story… Where do I even begin with this convoluted Portuguese – German – Filipino tale?
Tranquilo
The word tranquilo is something I associate with my childhood in Mexico and it reverberates in my soul at a very deep level. I suppose
Going The Distance Is Worth It (Part I)
I stopped questioning the Universe’s intentions with my life a long time ago and just go with the flow. There are moments when the lessons
Rebooting on a Monday Morning
Oh my brain aches this morning, groaning with reluctance to get the gears in motion! Anyone else? I’ve taken to disconnecting and decluttering on weekends
